Thursday, June 16, 2011

Communications: Railroads or Spider Webs?



Communication within the organization is essential to promoting trust, building a team environment, and getting things done!  There are two methods of communication I see quite a bit. 

The first is run like a railroad.  A message is either sent down the track or up the track.  It is linear and takes time to get from point A to point B.  It's slow but when the train is running and the tracks are in good order the message gets there.  Seems a bit outdated and fails to keep up with the speed of the world as we know it.

The second is like a spider web.  Frequent touch points allow communications to cross borders and allows the rapid flow of information.  The nucleus can send and receive information quickly which makes response times faster. Its new, nimble and effective.

How does your organization work?  Are you a railroad or a spider web?  Don't let fear of sharing information slow the speed of reaction too much. 

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